Privacy Policy

At MSI eLearning, your privacy is very important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our customized Moodle-based application.

1. Information We Collect

When you use our eLearning platform, we may collect the following information:

• Personal details such as your name, email address, phone number, and profile information.
• Login credentials and account details (encrypted).
• Course activity, progress, assignments, and grades.
• Device and usage information (IP address, browser type, operating system).

2. How We Use Your Information

We use your information to:

• Provide access to courses and learning materials.
• Improve the learning experience and app performance.
• Communicate important updates, notifications, or support messages.
• Maintain system security and prevent unauthorized access.

3. Data Sharing

We do not sell, trade, or rent your personal data. Information may only be shared with:

• Instructors or administrators for academic and support purposes.
• Third-party service providers (only if necessary for hosting, backups, or support).
• Legal authorities if required by law.

4. Data Storage & Security

All personal data is stored securely in our servers. We apply technical, administrative, and physical safeguards to protect your data against loss, unauthorized access, or misuse.

5. Your Rights

You have the right to access, update, or request deletion of your personal data. You may also request to download your information at any time.

7. Third-Party Links

Our eLearning platform may contain links to external websites. We are not responsible for the privacy practices of those sites.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

📧 Email: info@msi.co.ke
📞 Phone: +2540746800100